State Farm® Insurance Agent Steven Smith

"Customer service was very easy and experienced with everything won’t use anyone else"

"Carol was quick and sufficient when helping me get into a policy. I needed a policy asap and she helped me find the perfect policy for me."

"I feel fortunate to have Carol as my agent. She is very genuine and did her due diligence on researching how she can provide a better service than my previous insurer. I received an exhausting amount of texts and scam calls from insurance representatives. After my interaction with Carol, I felt compelled to go with State Farm. In fact, she was the only one I responded to. She is not salesy or carry the traits that give the insurance industry a bad name. I highly recommend this agency."

"Carol is my state farm agent , and omg is she amazing , she helps me at any time of the day or night like literally one call away, she has been super helpful and really sweet , not a single bad bone in her body .. if you are looking to work with State farm call Carol she is the best!!!!!"

"Jennifer was great! Fast service. Clear communication. Competitive rate. 5 stars!"

"I appreciate Alijah so much for getting me auto and home coverage at such a reasonable price! I highly recommend that you use him for all of your coverage needs, so polite and professional."

"Jenny was wonderful and extremely helpful. She made sure to throughly explain everything and make me feel comfortable moving forward! Awesome service!"

"Jennifer was absolutely Amazing! She was patient with me & she answered all of my questions."

"Janet was very friendly and helpful! The change to my insurance was quick and easy!"

"Carol Berilgen with Steve Smith and State Farm were incredible. Bundled home and auto and she cut our home insurance in half!"

"Great experience working with Carol she is super awesome !"

"They have been responsive, attentive, and professional in addressing my insurance needs. I appreciate their guidance and support as my insurance advisor and policy provider. I’m very happy with the service I’ve received and would highly recommend them."

"Carol was amazing and I appreciate how she broke things down and was very helpful."

"Jennifer is the best I've dealt with a lot of insurance companies. I have never had an agent to be so proficient courteous and professional. I'm truly waiting on her to get her own State farm office thanks for everything Jennifer you're the best."

"Me atendió Jennyfer, superó todas mis expectativas, respondió a todas mis preguntas, me ayudo muchisimo para comprar mi seguro de auto"

"I had the pleasure of being assisted by Jenny, and she was absolutely wonderful. She was kind, patient, and took the time to make sure I had everything set up correctly. She thoroughly answered all of my questions and even scheduled a follow-up call to help me set up my Drive Safe device once it arrives. I truly appreciate her exceptional customer service and dedication to ensuring everything was taken care of. Thank you, Jenny!"

"Jennifer O. Provided us with the best experience in personalized services; she is very efficient and detail- oriented. She helped us with life insurance and our smartwatches , thank you Jennifer O."

"Gave THE best rates for comparable coverage across MULTIPLE agencies. And Janet Yanez is THE best…..super helpful, quick response, and worked with me to iron out some issues at enrollment! Wish I’d done this sooner!"

"This review is for customer service representative Janet Yanez. When I call Steve Smith's office, I specifically ask for Janet since I know she'll research and work my issue to resolution in an expedient manner. Some of the personnel in his office are not really knowledgeable, don't seem to understand what I'm asking and fail to follow-up requiring me to call back. That is not the case for Janet. She's probably the whole reason I have not switched State Farm agents. Thank you Janet and keep up the good work!"

"Jennifer is amazing at her job and with customer service; she is very efficient and provides solutions. She helped us secure life insurance and insurance for our watches—highly recommended! Thank you so much, Jennifer 👌"

"Janet provides amazing service! She is incredibly kind, treats you like family, and answers every question quickly. She explains all the details in a way that is easy to understand, and I never feel rushed when we talk. She helped me find the best plan for a great price, and making updates to my policy takes just a few minutes. I highly recommend working with Janet for your insurance needs!"

"Janet is always available and attentive to my calls and questions. I fully recomend Janet and State Farm Insurance."

"Janet is the best, she is always so helpful with all my insurance questions."

"Today, I spoke with Jenny regarding additional services. She was very professional and thorough. She displayed a demeanor that was relatable confident. I highly recommend this office for your insurance needs."

"For anyone looking for insurance I sure hope you get a representative as sweet, diligent, and caring as Carol. As a young driver good rates can be hard to come by, I spoke with numerous bots, agents, and gotten many quotes but nothing beat her service. I had an original quote from StateFarm but she personally reached out to me if I ever needed anything from her and offered her cell for after hours questions. From there we briefly chatted as I was waiting to be assigned a VIN for my order and in every step of the moment within less than 10 minutes she was there to reply, give real and helpful answers and get me the best possible deal. She was there when I needed 3 different estimates, threw her curveballs for different policies to make changes, and through 2 different VIN numbers and her attitude, spirit, and personality never wavered to help me get settled even in the time constraint I had. She even helped me on her PERSONAL day off to accommodate for my car delivery issues when I needed my policy done that day while going through an extremely sensitive time in her life. There’s no words to describe how good it feels knowing I’m covered incase anything were to go wrong in my life, but knowing she kept the same care and energy for me I’d hope any friend or family member of mind would have to each other is unheard of. I cannot recommend her enough for being such an amazing soul in a harsh industry. Very rarely do I get off the phone feeling cared for as a customer with 0 questions in my mind what’s going on behind the scenes. I hope everyone calling in, getting a policy, or just asking questions gets even a fraction of a percentage to experience the easy process of getting auto insurance as I did with her. Thank you so much for all your help in such a short time frame Carol, and my best wishes are with you. - Dillon"