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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Bruce Coston

May 11, 2026

5  out of  5
rating by Bruce Coston
"Whether it was pricing our insurance or filing a claim for a lightning strike or changing our vehicles or filing life insurance applications, Ms Janet Yanez has been there every step of the way answering all our questions and guiding us through everything. She even stayed a few minutes after office hours to make sure we had all the proper information we needed. If she’s not sure of an answer to a question (which is rare), she goes and finds the answer right away. In this day and age of insurance companies causing more headaches than relief for their customers, it’s definitely refreshing to have someone like Ms Janet helping us out."
We responded:
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent Steven Smith’s Team. "
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Antoinette Addison

May 8, 2026

5  out of  5
rating by Antoinette Addison
"Marcques was excellent, helpful & very upfront about what polices would be best for my family!!!"
We responded:
"Thank you for the fantastic review, Antoinette! We are always here to help with your insurance needs here in Houston . "
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zahir haidari

May 8, 2026

5  out of  5
rating by zahir haidari
"Jenny gave me good deal with great customer service, highly recommended her"
We responded:
"Thank you so much for the 5-star rating, zahir! We deeply appreciate your support and are always here to help with any insurance questions or needs you may have. "
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Khiry Garnett

May 6, 2026

5  out of  5
rating by Khiry Garnett
"Jenny is extremely knowledgeable and honest. It’s hard to find affordable auto and life insurance these days but somehow Jenny does it . Best in the business by far"
We responded:
"Thank you so much for the 5-stars, Khiry! We hugely appreciate your feedback. If you ever want to chat about your insurance needs, we are here and happy to help! "
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Jorge Namerow

May 6, 2026

5  out of  5
rating by Jorge Namerow
"My experience shopping for condo and auto insurance was a dream come true. Marcques Bridges from State Farm, exceeded my expectations. Marcques helped me save lots of money; both my condo and auto insurance. Highly professional, excellent communication skills. He answered and explained everything in a manner that made me feel comfortable and confident that he was going the extra mile to get me the best bundle package for me. I highly recommend Marcques Bridges.Excellent State Farm agent! Impeccable customer service! Thanks Marcques Jorge"
We responded:
"Thank you for the 5-star review, Jorge! Here on State Farm Agent Steven Smith’s Team, we are proud to serve our community and appreciate your recognition. "
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gene fox

May 6, 2026

5  out of  5
rating by gene fox
"When I first talked to Carol a few times before I switched. She is very polite, very friendly, and so very helpful. Anything that I asked for help with information on it was given. I think talking to Carol gives a personal touch and so much better than the app. Thank you Carol so much."
We responded:
"Wow, thank you for the amazing 5-star review! It means a lot to us here in Houston to know that you had such a wonderful experience with us here on State Farm Agent Steven Smith’s Team."
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Juan cantu

May 5, 2026

5  out of  5
rating by Juan cantu
"Muy buen servicio de parte de Jennifer llego a mi casa para ayudarme a completar mi descuento de drive safe and save ! Muy encantado"
We responded:
"We are grateful for your 5-star review, Juan! Thanks for taking a moment to share your positive rating of State Farm Agent Steven Smith’s Team here in Houston . "
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Ms. Stick N’ Move

April 29, 2026

5  out of  5
rating by Ms. Stick N’ Move
"Marcques Bridges tremendously helped me out in a very hard situation while dealing with insurance, he helped me bridge the gap in communication for my auto accident and was communicative patient and went the extra mile, which is very rare dealing with insurance companies. Thank you so much Mr. Bridges, you saved State Farm a lot of money because I was about to get an attorney!"
We responded:
"Thank you so much for the 5-stars, Ms.! We hugely appreciate your feedback. If you ever want to chat about your insurance needs, we are here and happy to help! "
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Martha Pena

April 23, 2026

5  out of  5
rating by Martha Pena
"Jennifer was very knowledgeable and helpful and that was part in why I decided to move forward with changing my car, renters and a term life policies to State Farm. The rate quote she provided and honored was the icing on the cake by saving me a bit over $160.00 monthly. Thanks again!"
We responded:
"Thank you for the 5-star review, Martha! Here on State Farm Agent Steven Smith’s Team, we are proud to serve our community and appreciate your recognition. "
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Cilla

April 20, 2026

5  out of  5
rating by Cilla
"Jennifer was wonderful to work with. She helped me switch both my home and auto insurance and made the process much easier than I expected. She was responsive, knowledgeable, and took the time to help me choose the best options for my needs. I truly appreciated her help and would definitely recommend Jennifer and this agency. Great team."
We responded:
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions."
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Kirk Snell

April 14, 2026

5  out of  5
rating by Kirk Snell
"Carol did a great job getting us set up with an auto policy. Her ability to research the rates and knowledge of insurance is a great selling factor. She went above and beyond in explaining the different levels of coverage and deductibles; truly a gem very patient helpful and she follows through."
We responded:
"Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent Steven Smith’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in Houston ."
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Jose Flores

April 10, 2026

5  out of  5
rating by Jose Flores
"Muy bien servicio y buena comunicación gracias a Jennifer"
We responded:
"Jose, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Steven Smith’s Team—we are always here to help!"
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Jen

April 4, 2026

5  out of  5
rating by Jen
"Thank for Jennifer for helping me switch over to State Farm. She is very helpful, friend and knowledgeable. I highly recommend asking for Jennifer!!"
We responded:
"Wow, thank you for the 5-star review, Jen! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch!"
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Alexia Reyes

April 2, 2026

5  out of  5
rating by Alexia Reyes
"Jennifer is wonderful! She was very patient, kind and explained everything in detail!"
We responded:
"Alexia, thank you for the fantastic rating! We are committed to delivering honest insurance information and reliable service, and we are glad that came through in your experience. "
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ARodriG

April 2, 2026

5  out of  5
rating by ARodriG
"Excellent service, Jennifer helped me a lot with the entire process."
We responded:
"Thank you so much for the 5-star review of State Farm Agent Steven Smith’s Team! We deeply appreciate your kind words here in Houston . "
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Desiree Allen

April 2, 2026

5  out of  5
rating by Desiree Allen
"Me and my husband decided to switch from Geico to State Farm all because of the representative Jenny Oliva. She went above and beyond to make sure we had a great affordable rate for our life insurance and auto insurance. She took her time explaining in details on what comes with our policy and made sure we understood everything with no additional questions we might have had. Jenny took the time out of her day not only providing us with the best policy but even after we finalized everything she followed up with us to make sure everything is perfect and we didn’t need any additional assistance. I will like to take this time to really thanks Jenny for going above and beyond for my family."
We responded:
"We appreciate your review, Desiree. We are so happy that you had such a wonderful experience with State Farm Agent Steven Smith’s Team here in Houston ! "
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Delilah Mora

April 2, 2026

5  out of  5
rating by Delilah Mora
"Excelente servicio!! Un trato muy servicial, amable y rápido. Jennifer gracias por toda tu atención y ayuda en todas las ocasiones que he necesitado apoyo!! El precio súper accesible y razonable para mi presupuesto! Mil gracias!"
We responded:
"Delilah, thank you so much for the 5-star rating! If you have any insurance questions or need assistance, State Farm Agent Steven Smith’s Team is just a call or email away!"
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Alondra Isabel Garcia

March 27, 2026

5  out of  5
rating by Alondra Isabel Garcia
"This is my first time with State Farm & I couldn't be happier with the decision to switch from Progressive. Both auto & renters policies were exactly what I was looking for. Alijah Kenner did an outstanding job in making sure that I understood the ins & outs to my policies. He is thorough & made me feel comfortable in this process. Definitely a great experience & a great asset to have to the State Farm team!"
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Mohammad Fadika

March 16, 2026

5  out of  5
rating by Mohammad Fadika
"Ms Jenifer is very helpful I didn’t even have to come in she made sure to get everything done that I needed great service"
We responded:
"Mohammad, thank you for your kind review. We deeply appreciate your feedback of State Farm Agent Steven Smith’s Team here in our Houston office. "
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Eduardo Reyes

March 16, 2026

5  out of  5
rating by Eduardo Reyes
"Good service!"
We responded:
"Thank you so much for the 5-star review of State Farm Agent Steven Smith’s Team! We deeply appreciate your kind words here in Houston . "
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Mary Le

March 10, 2026

5  out of  5
rating by Mary Le
"Carol was wonderful to work with. She made the State Farm quote process fast, clear, and stress‑free. She explained everything in detail and helped me compare options so I could make the best decision. Highly recommend her!"
We responded:
"Thank you so much for your kind words! I’m thrilled to hear that your experience with Carol was smooth and helpful. She truly cares about making the process easy to understand and finding the best options for each client. I’ll be sure to pass along your recommendation! If you need any further assistance, please don’t hesitate to reach out."
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Henry Krum

March 10, 2026

5  out of  5
rating by Henry Krum
"Have been working with Jennifer at Steven Smith State Farm. She is wonderful to deal with and been very helpful answering questions about my new policy. Very refreshing to have a a regular, patient, contact at an agency that will get back to you on a timely basis."
We responded:
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions."
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blo0dyruntz

March 7, 2026

5  out of  5
rating by blo0dyruntz
"Had a great first experience, first time getting auto insurance as an 18 year old and carol helped out so much, she truly cares about her clients and the lives of others not just about her job, she’s gave me a full break down helping me understand what I was getting myself into and ways to make my insurance more affordable while maintaining a good amount of coverage. She went above and beyond I’d recommend her to anyone looking to get insurance wether it be your first time or looking to switch if you want to talk to someone who cares not just about the money but your life as a person, Jesus Ramirez"
We responded:
"Thanks so much for the amazing review, blo0dyruntz! We really appreciate your support here in Houston . If you ever have any questions or need insurance assistance in the future, we are just a message away!"
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Susan Feinhandler

February 24, 2026

5  out of  5
rating by Susan Feinhandler
"All my questions were answered as I came in person & spoke to Jennifer. Best customer service ever."
We responded:
"Thank you so much, Susan! We're thrilled to hear that Jennifer provided you with excellent customer service and answered all your questions. We appreciate your kind words and look forward to assisting you again!"
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Jaclyn Reid

February 24, 2026

5  out of  5
rating by Jaclyn Reid
"Marcques and Steven did an amazing job finding me a great auto and home owners insurance policy at a great price. They were professional, helpful, quick, and easy to work with. Marcques did a great job at every step of the way. Highly recommend for all your insurance needs!"
We responded:
"Thank you so much, Jaclyn! We're delighted to hear that Marcques and Steven provided you with outstanding service and helped you find the perfect auto and homeowners insurance policy at a great price. Your recommendation means a lot to us, and we're here for you whenever you need assistance with your insurance needs!"