State Farm® Insurance Agent Steven Smith

"Carol Berilgen was horrible, she never did complete my quote so I never did receive insurance. I would not recommend"

"Janet and Jennifer THE BEST !!! I was able to get through right away and Wow it was a Great Experience."

"Amazing service!! Jennifer was really helpful and saved me some money from a previous provider :)"

"Carol Berilgen is definitely pleasant and easy to work with. She took the time to answer all my questions and figured out what was the best fit and route I should take for all my insurance needs."

"Janet Yanez at Steven Smith State Farm Insurance has really ben a great help in my time of need. Thank You for your knowledge and expert advice."

"Janet Yanez provided excellent service. She was friendly, professional, and quick to respond. She made the process easy and ensured all my questions were answered. I truly appreciate her help."

"From day one Carol Berilgen has been incredibly knowledgeable, responsive, and genuinely invested in making sure I have the right coverage without ever making me feel pressured — Very friendly with excellent customer service"

"Jennifer
excellent servicio y atencion me ayudo cumpliendo en lo que yo esperaba para mi poliza de seguro. Gracias.
Atte. Armando Sanchez de la vega"

"Janet goes over and beyond for me and my family every time i call! She always answers!! There has never been a time where Janet didn’t go over and beyond! Because of her i choose to continue to stay with StateFarm"

"Jennifer was absolutely amazing to work with! She made the entire auto insurance process simple, stress-free, and easy to understand. She took the time to answer all of my questions, explained my coverage options clearly, and helped me find the best policy. Her professionalism, patience, and excellent customer service truly stood out.
I highly recommend Jennifer to anyone looking for auto insurance. Thank you for making the experience such a positive one!"

"I always turned down add on insurance policies because I didn’t think I needed them. That changed when I was referred to Carol Berilgen. She took the time to educate me on the many benefits of having coverage and showed me how affordable it can be to protect yourself from life’s unexpected events.

Carol is exactly the person you want in your corner. She is knowledgeable, patient, and genuinely cares about helping people make informed decisions. I have never felt more confident or at ease knowing that I have protection in place for whatever the future may bring.

I look forward to continuing to learn from Carol and will gladly recommend her to everyone I know. She has truly been a blessing, and I am incredibly grateful for her guidance and support.

⭐⭐⭐⭐⭐"

"Carol was a great help and explained the policy in a way that explained it better than just reading it off of their website. 10/10 recommend calling her!"

"I was a StateFarm customer since 2014 and recently last year had to leave because of increase in rates just got the best of me… as soon as a rate decrease was available Jenny immediately reached out to me to try and get me to come back to the StateFarm family.

Long story short I signed back immediately. It was still a little bit more a month than what was I paying with a competitor but StateFarm is a great company and I hated to leave originally.

Jenny took care of everything immediately I mean, just one day literally policy activated signed, sealed, and delivered.

I appreciate Jenny’s urgency and her ability to follow up very quickly.

I have a classic Mustang. My car is important to me and I’m happy to be back with the StateFarm family.

Thanks, Jenny for everything!"

"Carol was the best she’s very helpful to her clients and professional"

"I had an excellent experience working with Mr. Kenner for my insurance needs. From start to finish, he was professional, knowledgeable, and incredibly helpful. He took the time to explain all of my options clearly and made sure I understood the coverage that best fit my situation.
Mr. Kenner provided outstanding customer service, answered all of my questions promptly, and made the entire insurance process smooth and stress-free. His attention to detail and commitment to helping his clients truly stand out.
I highly recommend Mr. Kenner to anyone looking for insurance assistance. His expertise, patience, and dedication to customer satisfaction made this a five-star experience."

"Great person and very helpful."

"Carol helped me out and completely fixed my insurance policy that was BOTCHED by another agency! Will be a customer here from now on!"

"The customer service at this office has always been elite. I’ve worked with Janet over the years and she has consistently provided outstanding service and support. In my opinion she is the MVP of this great team."

"Jennifer me ayudó a ahorrar mucho dinero en mi seguro. Muy buen servicio amable, se tomó el detalle de venir a trabajar el sábado. Se las recomiendo mucho!"

"We have been with State Farm now for two years and most recently have worked with Jennifer Oliva on the team regarding our renewals. Jennifer spent almost an hour with me on the phone today going through different ways to save on our policy adding a fifth car for a new 16 year-old which, of course can increase the policy quite a bit. She was so patient and kind and answered all my questions and I really look forward to working with State Farm in the future."

"I had a great experience working with Jennifer Olivia. She helped me find both auto insurance and combine it with my home insurance, making the whole process smooth. She was so helpful, answered every single question I had, and got all the documents I requested over to me. Highly recommend her services."

"Carol Berilgen helped me tremendously. She locked in an auto policy that exceeds the coverage of my previous provider while saving me over half of my monthly payment. I was shocked. Easy to reach via phone. Very personable. Carol has my highest recommendation."

"Carol, I wanted to take a moment to thank you for everything you’ve helped me with. Your customer care and support have truly been A-Class. It is rare to find someone willing to go the extra mile with such care and understanding, and you have exceeded my expectations every time. I genuinely appreciate all that you do."

"Jenny es una excelente agente! Se tomo su tiempo conmigo en la oficina ayudandome a ahorrar dinero en mi seguro de carro y vida. Y ahora vamos a trabajar mi seguro de casa! La recomiendo 100% !!!!"

"Jennifer is amazing, I made a terrible decision regarding my car insurance and Jennifer patiently worked with me to make the corrections. Customer service is a valuable asset to every business."